Refunds & Cancellations Policy
ORDER CANCELLATION:
Please inform us within 24hr to cancel your order.
Orders cannot be cancelled after 24hrs.
Please note that PayPal fee is not refundable!
Send an email at support@alqima.ae to cancel your order.
ORDER MODIFICATION:
Order modification can be done within 24hrs of placing the order. We reserve the right to process the order.
Send an email at support@alqima.ae to update your order.
PRE-ORDERS:
Pre-orders can be cancelled anytime. If cancelled, the booking slot will be transferred to the next in line.
Pre orders can be modified within first 1 week of order. After 1 week, there is no guarantee the modification could be made possible or not.
Send an email at support@alqima.ae to update or cancel your pre-order.